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The Atlantis is a deep support mattress with orthopedic fillings and tufted panel quality damask finish for durability. We all look forward to getting a good night's sleep and if you wake up in pain then you feel worse than if you hadn't been to bed at all and it puts you in a bad mood for the rest of the day.
An orthopaedic mattress is a mattress designed to support the joints, back and overall body. As its name suggests, an orthopaedic mattress has been influenced by the medical study of orthopaedics which focuses on disorders or deformities of the spine and joints. Orthopaedic mattresses have been created to combat the problems one might experience with a bad back or joints by providing a firm mattress which offers targeted, tailored support.
Note: The fabric of the mattress outer lining may vary in design
Note: All Mattresses are hand made in the UK by skilled craftsmen to ensure endless quality every time and comply with all necessary flammability legislation.
Return & Refund Policy
We understand that from time to time you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances
If you are unhappy with an item purchased with us or have a change of mind we will happily collect the item and offer you a full refund. Please read the following Terms and Conditions of returns.
Terms and Conditions of Returns
All bedframes come with a return charge of £90.00. This charge is non-negotiable as it is a fee we pay to the national courier we use.
Covid: Due to government guidelines goods can only be left in the entrance of your property, delivery is to ground floor only.
How to return a product
In order to take advantage of your rights under this returns policy, you must: Contact us first, as returns can only be accepted if you have notified us i.e. email, phone
What is Excluded?
The following kinds of products may not be returned under this policy:
(a) Products that have been altered you
(b) Products that have cosmetic damage or are unsellable i.e. damaged packaging, used or open packaging
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy i.e. fully resell able unless faulty; the original delivery charges and excluding the costs of returning the product to us.
Recycling of Items
Unfortunately, we do not offer a recycling service and we will not remove existing beds and mattresses, or any packaging. The recycling and removal of unwanted items is the responsibility of the customer. We advise to contact your local council to have these unwanted items collected.
Assembly of Goods
Unfortunately, we do not offer an assembly service on any item. The assembly of orders is the responsibility of the customer.
Accepting your Delivery
Please check all items / boxes for damage. If you see, or suspect any damages, please clearly indicate this on the delivery paperwork when signing for the delivery. Mark the items on the delivery signatory paperwork as "Damaged"